Admin Team

Las Vegas, NV

Get to know the crew behind the scenes

Resource Team

Optimal Therapy is led by Physical Therapist Steve Jolley, whose team of experienced physical and occupational therapists are ready to help you get back to your everyday activities. Optimal Therapy is ideal for patients located in north, central and Southeast Las Vegas, Boulder City, and Pahrump.

Optimal Therapy is a full-service physical therapy and occupational therapy office with a specialty in geriatrics, pediatrics, and overall rehabilitation.  It is also an ideal location for any children and parents in need of physical therapy with caring staff.

Steve Jolley
CEO/ Owner
Steve Jolley was born and raised in Shelley, Idaho. After high school, he gave two years of his life to helping the people of Honduras. While in Honduras, Steve learned to speak Spanish. Afterward, he attended Brigham Young University, Idaho, and received a bachelor's degree. It is here where he met his wonderful and beautiful wife. Together, they have five amazing children.
Steve received his Doctorate of Physical Therapy in 2008 from Idaho State University. Upon graduation, he moved with his family to southern Nevada. Shortly after moving, he opened his first clinic in 2009 in Pahrump, Nevada. Because of the excellent care provided at Affiliated Physical Therapy, the company quickly grew to become the largest in Nye County. After years of providing outstanding outpatient therapy treatments, Steve has transitioned into the CEO position. While occasionally treating and interacting with our great patients, he is now "pushing around papers instead of pushing around muscles and bones." Affiliated Therapy and Optimal Therapy joined forces in July of 2019. This union brought about a few changes, such as our name, "Optimal Therapy an Affiliated Company" (OPT). Joining together has brought even more opportunities. Steve, with his growth team in place, plans to keep the momentum going by opening new clinics. He is so excited to lead such an incredible team of experts and to see where his next steps will take him and his company.
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Vice President of Operations
Tarra joined Optimal Physical Therapy in 2016 and has enjoyed the opportunity to help grow the business in various aspects. Her background in management, compliance, finance and quality assurance has been key to the success of her role. Tarra is passionate about “always doing”, being active, and working hard in whatever she is involved in. Tarra is excited for the growth opportunities and the blessing to work with amazing people every day.
Tarra was born and raised in Blanding, Utah, a small town in the four corners area. She grew up hunting, fishing, hiking, riding horses and farming as family hobbies. All things outdoors! Tarra worked full time while putting herself through college attending Southern Utah University, Utah Valley University, Brigham Young University and finally achieving her dual bachelor degrees in Business Management and Business Administration at the University of Phoenix. Tarra was blessed to meet and marry her one and only, Kapua, during her time at Brigham Young University. They have four children: 2 boys and 2 girls. As a family they do anything that is considered a “sport” together, even dance which has been highly debated as a “sport” in their household. Family and church involvement is her everything!
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Clinical/Leadership Development Director
Dr. Christensen was born in Idaho Falls, ID, grew up on a potato farm, and learned the value of work at an early age. Upon graduation from Shelley High School in 2001, he served a 2-year religious mission in Riverside, CA. Dr. Christensen continued his education at Idaho State University in Pocatello, ID where he earned his Bachelor’s Degree in Sports Science in 2009 and Doctorate of Physical Therapy in 2012.
Dr. Christensen values training and education and has several contracts with surrounding colleges and universities to provide clinical educational opportunities to future therapists such as PT’s, PTA’s,OT’s, COTA’s, and Athletic Trainers. In 2017, Dr. Christensen began helping with the Nye County School District, consulting school employees/staff, parents, and directly treating students with various gross motor impairments throughout Nye County. Dr. Christensen has become certified in Dry Needling, McKenzie Method, Kinesio Taping. He is also trained in high velocity low-amplitude thrust manipulation of the cervical, thoracic, lumbar, and SI joints. His clinical skills/experience include: wound care, home health services, orthopedic conditions, neurological impairments, vestibular/balance, cardio-pulmonary, and workers’ compensation/FCE cases. Dr. Dave Christensen has worked with Optimal/Affiliated Therapy since July of 2012 and enjoys working with a wide array of patients with various ailments. His interest in rehabilitation started at an early age as he enjoyed sports and was injured several times including broken bones, muscle strains, and knee surgery that introduced him to the wonderful world of physical therapy. Because of his time dealing with injuries and several bouts of rehab, Dr. Christensen is able to empathize with his patients and provide some unique insight. Dr. Christensen is blissfully married to his high-school sweet-heart Elsha and they are blessed to have 4 children in their home: 3 boys and 1 girl. As a family they enjoy church, scouting, sports, photography, theme parks, video games, being involved in the community, and various outdoor activities. If you feel you need physical therapy services, please do not delay and call us today. Dr. Christensen and his incredible staff look forward to meeting you and will promise to provide great therapy close to home!
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Human Resources Coordinator
Brittany is the Human Resources Coordinator for Optimal Therapy. She is currently completing her Society for Human resources management certification to compliment her other HR certifications she obtained as an assistant store manager, administrative manager, and Human Resources at multiple nationally recognized companies.
Brittany joined the Optimal Therapy team in 2020 as a billing administrator when she moved to Las Vegas and started school for coding and billing. Brittany loves her family and shares the same values with her husband and 3 children of helping people, their love of hockey, and football.
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Strategy and Finance
Mike is a member of the Executive Committee for Optimal Therapy in the marketing and finance divisions. He focuses on top-line growth, profitability and long-term strategy. While studying philosophy as an undergrad, he learned how to think critically, ask important questions and defend his positions. While in grad school he recognized how well the education and skillsets of an MBA and philosophy degree complement each other.
Regional Director/Compliance
Robert Figgins was born and raised in Las Vegas, NV. After graduating from Bonanza High School, Robert served a 2-year mission in Hawaii for The Church of Jesus Christ of Latter-Day Saints. After returning home from Hawaii, he completed his undergraduate courses at UNLV in 2011 with a degree in Business Management. Robert attended an occupational therapy graduate program in Mesa, AZ and graduated in 2016 with special training in both pediatrics and sports rehabilitation.
Robert is trained in different manual techniques, including IASTM and cupping, and has experience working with a wide variety of injuries and disabilities. Robert is also trained to work with children that have Complex Regional Pain Syndrome and he collaborates closely with a physician in Las Vegas that also specializes in working with children that have this condition. Robert was married in Gilbert, AZ in 2014 and has two boys, James and Landon, who keep him very busy. Robert enjoys playing basketball, cheering on the Rebels basketball team, and spending time with his wife, Melissa, and family.
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Physician Liason
Erin is Optimal Therapy’s Physician Liaison. She partners with the CEO, Executive Board, the providers to help build the company's relationships throughout the Las Vegas Valley. After spending a decade working in orthopedics and marketing, Erin knows what sparks personal connections.
She loves to connect with the heart-beating people we are trying to help. She is passionate about patient care, coordinating care with the practitioners we work, and the bond that we make with our patients. Erin grew up in northern California, moved to Las Vegas in 2014, and joined the Optimal Physical Therapy Team in 2020. She started her medical career in San Diego working in sports medicine. Erin was on the medical staff for the X-Games, San Diego Chargers, US Men's Rugby Team, and the US Ski Team. Outside of work she loves spending time with her family; especially her niece and nephews. When not traveling Erin enjoys trying new restaurants, working on her golf game, exploring the outdoors. She is always planning her next adventure.
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Patient Care Coordinator Manager
Natalie is the Patient Care Coordinator Manager for Optimal Therapy. Natalie has loved expanding her knowledge in all things physical therapy from patient care to insurances. Prior to moving to Las Vegas, Natalie worked in the travel industry, where she became an expert in customer serice satisfaction.
She lived and raised her family in Kaysville, Utah for 25 years before moving to the Las Vegas area in 2019 when she joined the Optimal Therapy Team. When not working you can find Natalie cheering on her 4 boys in their activities or exploring the world and planning her next adventure.
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Credentialing Specialist/Medical Records
Credentialing and medical records specialist Jennifer has been an Optimal Therapy team member since 2019. She has grown within the company, starting as a patient care coordinator to her current position. She was born and raised in Las Vegas, going to Shadow Ridge High School.
Before coming to Optimal Therapy, Jennifer worked as a translator for 5 years at Hope of Life International in Guatemala. There she obtained her degree as a bilingual accountant. She is a proud mom to 2 amazing boys, who enjoys singing and Korean BBQ.
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Authorizations Specialist
Jordan is our Authorizations Specialist for Clark County. She joined the Optimal Therapy Team in April 2021 and brought with her superb customer service experience working in retail and working with children of all ages.
Originally from Florida but raised in Henderson, NV and graduated from Coronado High School. Jordan enjoys traveling and crafting with her 4 kids and all things to do with home decor.
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Authorizations Specialist
Desiree is our Authorization specialist for Nye County. She joined the Optimal Therapy team back in 2015 and has been in charge of communicating with insurance companies ever since. She takes pride in taking the time to help patients obtain the medical care they need as quickly and efficiently as possible. This fuels her motivation to help people feel better.
TWN Account Administrator
TWN administrator, Valerie, joined the Optimal Therapy team in February 2022. She was born and raised in El Paso, TX. She moved to Las Vegas in 2021 to complete her Master's in Healthcare Administration at UNLV.
Before moving to Las Vegas, Val gained experience working in physical therapy and obtained her bachelor's degree in Athletic Training from the University of Texas Permian Basin. She enjoys spending time with her fiancé Joe and dog children Nala and Daphne.
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Billing Team

Billing Manager
Originally from Texas, Billing Team Manager Leslie grew up in Las Vegas. She went to Eldorado High school and gained an extensive knowledge of medical billing and coding for years before joining the Optimal Therapy Team in 2019. She worked her way to her current position starting as a billing administrator then a billing lead.
Leslie has been married to her husband for 20 years and enjoys spending time with her family. She shares a 19-year-old active-duty military member and 2 teenagers who are full of life with her husband. She enjoys playing games and traveling. "I am thankful to work for such a great company with amazing people"
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Billing Administartor
Billing administrator Aaron was born and raised in the Philippines. Before moving to the United States, Aaron studied 3 years of Information Technology at the Angeles University Foundation gaining his knowledge in computer hardware and software applications.
After coming to the States at the age of 21, Aaron graduated with a Medical Billing and Coding at Kaplan College that led to him join Optimal Therapy in 2018. In his spare time, Aaron likes to play video games and is an avid streamer; he enjoys watching movies and being up to date with the Marvel Universe.
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Billing Administrator
Billing administrator Adriana is a Las Vegas native. She graduated from Canyon Springs High School and is a CSN alumni with an Associate of Arts degree. She is currently working on her Medical Coding and Medical Auditing Certification from Coding Certification Organization.
With 7 years' experience in healthcare administration, Adriana oversees accounts receivable. Joining Optimal Therapy in 2021, Adriana plays a crucial role in patient payment facilitation. In her spare time, Adriana likes to be outdoors and take several fitness classes. She enjoys art and generally has a lot of hobbies and DIY.
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Billing Administrator
Billing administrator Eduardo recently joined the Optimal Therapy team. He has been a medical insurance and billing specialist for over 5 years and comes with experience from a nationally recognized insurance company. Raised in Las Vegas, he graduated from Sierra Vista High School.
As a Vegas local, he enjoys spending time with family and the Vegas nightlife with his wife. They love going on excursions, trip and concerts. His life motto "Live the life you dream"
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Billing Administrator
Billing administrator Vinisha is the newest member of the Optimal Therapy billing team. Born and raised in Stockton, Ca, she gained a lot of experience in customer service while working in the retail industry. She obtained her medical billing and coding certification from Carrington College in 2020 and moved to Las Vegas in 2021. She enjoys watching lengthy tv series and spending time with her 3 children.

Central Scheduling

Central Scheduler
Kelly is the Central Scheduler and Referral Specialist for Optimal Therapy and joined the Optimal Therapy Team earlier this year. She graduated from Pima Medical Institute in 2020 in Health Care Administration.
She was born and raised in Wisconsin and moved to Las Vegas in 2006. Kelly married her high school sweetheart and is expecting her third child. She enjoys family time and anything to do with the word vacation in it.
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Optimal Therapy

We Are Here to Help You Feel Better

At Optimal Therapy, we provide a range or therapies and services that most physical therapists are not able to offer. Take some time to learn about some of our services and what makes Optimal Therapy best in class.

Request an Appointment
We do our best to respond to appointment requests as soon as possible, but some responses can take up to 24 business hours .
For same-day appointments, please call our scheduling team at (702) 564-6712.
Let us know your preference and we will do our best to accommodate.

Give Us a Call:

If you want to skip the wait, you can reach our scheduling team Monday through Friday from 9am – 5pm.